Letter to Claim a Refund, Replacement or Repair of Damaged Goods - Word & PDF Template Form

✓ Valid in United Kingdom

Create your Letter to Claim a Refund, Replacement or Repair of Damaged Goods - Word & PDF Template Form for use in United Kingdom. Answer a few plain-English questions and the document fills in automatically as you go — then download it in Word and PDF, ready to sign or share.

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Letter to Claim a Refund, Replacement or Repair of Damaged Goods - Word & PDF Template Form

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Ref: ________

Dear Sir/Madam,

Re: Damaged goods received from ________

On ________ I purchased the following from you:

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I have since discovered however that my purchase is damaged as follows:

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The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. Consequently, due to the issue outlined above you are in breach of contract.

If I do not receive a satisfactory response from you within this time, I reserve the right to take further action, which may include commencing legal proceedings against you to recover my losses, without further notice to you.

Yours faithfully,

________

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