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Letter Requesting a Refund for Undelivered Goods - Form

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Create your Letter Requesting a Refund for Undelivered Goods for use in Ireland. Answer a few plain-English questions and the document fills in automatically as you go - then download it in Word and PDF, ready to sign or share.

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Below you can preview the Letter Requesting a Refund for Undelivered Goods, complete it by answering a few plain-English questions, and download a ready-to-sign copy in Word and PDF - tailored for use in Ireland.

What the Letter Requesting a Refund for Undelivered Goods includes

This template is organised into the following sections:

Frequently asked questions

What is a Letter Requesting a Refund for Undelivered Goods?

A Letter Requesting a Refund for Undelivered Goods is a ready-to-use legal template for Ireland. You complete it by answering a few plain-English questions, then download the finished document in Word and PDF.

What does the Letter Requesting a Refund for Undelivered Goods cover?

The Letter Requesting a Refund for Undelivered Goods is organised into sections covering § 1. Introduction, § 2. Particulars of the Contract, § 3. The Trader's Default, § 4. My Statutory Rights, § 5. Demand, so the important points are captured in a clear, consistent structure.

What formats can I download?

You can download your completed Letter Requesting a Refund for Undelivered Goods as an editable Microsoft Word (.docx) file and as a PDF.

Can I edit the document later?

Yes - save it to your account and you can re-open, edit and re-download it at any time.

Is a Letter Requesting a Refund for Undelivered Goods legally binding?

Once it is properly completed and signed by everyone involved, a Letter Requesting a Refund for Undelivered Goods is generally legally binding in Ireland, provided it meets the legal requirements that apply to this type of document.

What laws apply to a Letter Requesting a Refund for Undelivered Goods in Ireland?

A Letter Requesting a Refund for Undelivered Goods should comply with the laws in force in Ireland. This template is built around the provisions such situations commonly require, but the rules can vary by region and change over time, so check the current requirements for your case.

Do I need a lawyer to use a Letter Requesting a Refund for Undelivered Goods?

For most standard situations you can complete the Letter Requesting a Refund for Undelivered Goods yourself using the guided questionnaire. For high-value, unusual or high-risk matters, it is sensible to have a qualified lawyer review the finished document.

How do I sign the Letter Requesting a Refund for Undelivered Goods?

Download the completed Letter Requesting a Refund for Undelivered Goods as Word or PDF and sign it as required in Ireland. Depending on the document this may involve a handwritten or electronic signature, and some documents also need witnesses.

Is the Letter Requesting a Refund for Undelivered Goods free?

You can preview the Letter Requesting a Refund for Undelivered Goods and fill it in for free. A one-time fee applies only when you download the finished, ready-to-sign document in Word and PDF.

How long does it take to complete a Letter Requesting a Refund for Undelivered Goods?

Most people finish the Letter Requesting a Refund for Undelivered Goods in just a few minutes by answering the plain-English questions. You can save your progress and come back to it at any time.

Prepared and reviewed by the LegalDocs team.

Document preview

________
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Email: ________
Telephone: ________


________
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Date: ________

By: ________


RE: DEMAND FOR REFUND IN RESPECT OF UNDELIVERED GOODS — ORDER/REFERENCE NO: ________

Dear ________,

§ 1. Introduction

1.1 I write to give you formal notice that goods which I purchased from ________ ("the Trader") have not been delivered to me as agreed, and to demand a full refund in accordance with my rights as a consumer under Irish law.

1.2 This letter is sent without prejudice to any further rights or remedies to which I may be entitled, all of which are expressly reserved.

§ 2. Particulars of the Contract

2.1 On ________ I entered into a contract with the Trader for the sale and supply of the following goods ("the Goods"):

________

2.2 The order/reference number for this transaction is ________.

2.3 The total price paid for the Goods was ________ (________), together with delivery charges of ________ (________), being a total of ________ (________).

2.4 Payment was made by ________ on ________.

2.5 It was an express term of the contract that delivery of the Goods would be made on or before ________.

§ 3. The Trader's Default

3.1 Notwithstanding the agreed delivery date, the Goods have not been delivered to me. I have not received the Goods ordered, and the agreed time for delivery has now passed.

3.2 The Trader is accordingly in breach of the contract and in breach of the statutory obligations imposed upon it.

§ 4. My Statutory Rights

4.1 The transaction is governed by the Consumer Rights Act 2022 (and, where applicable, the Sale of Goods Act 1893, the Sale of Goods and Supply of Services Act 1980, and the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. No. 484 of 2013)).

4.3 Where the contract was concluded at a distance or off the trader's premises, I am further entitled, under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, to a refund of all payments received, including the costs of delivery, without undue delay.

§ 5. Demand

5.1 I hereby demand the immediate refund of the full sum of ________ (________), being the price of the Goods together with all delivery charges.

5.2 The said refund should be paid by the same means used by me for the original transaction, or otherwise as follows: ________.

5.3 I require that the refund be made, and that you confirm in writing how this matter will be resolved, within ________ days of the date of this letter.

§ 6. Reservation of Rights

6.2 This letter and any subsequent dealings are governed by the law of Ireland and subject to the exclusive jurisdiction of the Irish courts.

I look forward to your prompt reply.

Yours sincerely,



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