Service Provider Complaint Letter - Template Form

Valid in Australia

Create your Service Provider Complaint Letter for use in Australia. Answer a few plain-English questions and the document fills in automatically as you go - then download it in Word and PDF, ready to sign or share.

  • Answer 12 simple questions - the document fills in as you go
  • Live preview: watch your document update in real time
  • Download as Word (.docx) and PDF
  • Edit your answers and re-download anytime

How it works

  1. 1Answer a few simple questions
  2. 2Preview your document live
  3. 3Pay once - download in Word & PDF

Below you can preview the Service Provider Complaint Letter, complete it by answering a few plain-English questions, and download a ready-to-sign copy in Word and PDF — tailored for use in Australia.

Frequently asked questions

What is a Service Provider Complaint Letter?

A Service Provider Complaint Letter is a ready-to-use legal template for Australia. You complete it by answering a few plain-English questions, then download the finished document in Word and PDF.

What does the Service Provider Complaint Letter cover?

The Service Provider Complaint Letter is organised into sections covering RE: Complaint About Unsatisfactory Services, so the important points are captured in a clear, consistent structure.

What formats can I download?

You can download your completed Service Provider Complaint Letter as an editable Microsoft Word (.docx) file and as a PDF.

Can I edit the document later?

Yes — save it to your account and you can re-open, edit and re-download it at any time.

Prepared and reviewed by the LegalDocs team.

Document preview

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Date.................................


RE: Complaint About Unsatisfactory Services


To whom it may concern:

On ________, I engaged your services. Specifically, I contracted with you to do the following:

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I request that you provide a full refund of the amount that was paid for these services, being $________ (________). The refund may be paid in the following manner:

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I am also requesting the following, and this should be completed by no later than ________:

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If I do not receive a satisfactory response on or before ________, I will have no choice but to pursue all other available legal remedies, which may include lodging a claim with the relevant tribunal or court and a complaint to the Australian Competition and Consumer Commission or other relevant complaints agency.

Yours faithfully,


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Fields you complete are inserted into the document live. This template is general guidance only - not legal advice.