Service Provider Complaint Letter - Template Form

Valid in Australia

Create your Service Provider Complaint Letter - Template Form for use in Australia. Answer a few plain-English questions and the document fills in automatically as you go — then download it in Word and PDF, ready to sign or share.

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Service Provider Complaint Letter - Template Form
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Date.................................


RE: Complaint About Unsatisfactory Services


To whom it may concern:

On ________, I engaged your services. Specifically, I contracted with you to do the following:

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I request that you provide a full refund of the amount that was paid for these services, being $________ (________). The refund may be paid in the following manner:

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I am also requesting the following, and this should be completed by no later than ________:

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If I do not receive a satisfactory response on or before ________, I will have no choice but to pursue all other available legal remedies, which may include lodging a claim with the relevant tribunal or court and a complaint to the Australian Competition and Consumer Commission or other relevant complaints agency.

Yours faithfully,


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Fields you complete are inserted into the document live. This template is general guidance only — not legal advice.