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Dear ________,

RE: Formal Letter of Complaint – Commercial Premises at ________

Lease dated ________ – Reference: ________

§1. Introduction. I write in my capacity as the tenant under a commercial lease of the premises described below (the "Premises"), which I have occupied since ________ pursuant to a lease dated ________ made between yourself as landlord and me as tenant (the "Lease"). This letter constitutes a formal complaint and is sent to you in accordance with the terms of the Lease and applicable law.

§2. The Premises. The Premises to which this complaint relates are situated at:

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§3. Nature of the Complaint. I am writing to make a formal complaint in respect of the following matter(s):

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§4. Previous Notification. As you will recall, I have previously brought this matter to your attention, in particular on ________ and again on ________. To date the matter remains unresolved.

§5. strong>Agreed Remedial Action. In response to my earlier notifications you agreed to take the following steps to address the problem:

________

§6. Continuing Effect. This problem has continued and has materially affected my use and enjoyment of the Premises for a period of ________, in breach of my right to quiet enjoyment of the Premises and of your obligations under the Lease.

§7. Record of Events. I have maintained the following record of events relating to this problem, copies of which are available on request:

________

§8. Your Obligations under the Lease. Responsibility for remedying this matter rests with you as landlord. Clause ________ of the Lease expressly provides that:

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§10. Expenses Incurred. Pending your remedying of the problem, and in mitigation of my loss, I have necessarily incurred the following expenses:

________

The total sum claimed by way of reimbursement is ________.

§11. Action Required. In view of the above, I formally require that you:

(a) take immediate steps to rectify the problem and to perform your obligations under the Lease;
(b) reimburse me the sum of ________ in respect of the expenses set out above; and
(c) confirm to me in writing, within ________ days of the date of this letter, the action you intend to take and the timescale within which the works or remedial measures will be completed.

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§13. Without Prejudice to Rights. Nothing in this letter shall be taken as a waiver of any of my rights or remedies under the Lease or at law, all of which are expressly reserved.

I would much prefer to resolve this matter amicably and without recourse to litigation, and I trust that you will give this letter your urgent attention.

I look forward to your timely response.

Yours sincerely,

________

Tenant