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Letter to Customers Regarding a Cancelled Event - Form Pro · NG-law

✓ Valid in Nigeria · drafted to comply with local law

Create your Letter to Customers Regarding a Cancelled Event for use in Nigeria. Answer a few plain-English questions and the document fills in automatically as you go - then download it in Word and PDF, ready to sign or share.

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Below you can preview the Letter to Customers Regarding a Cancelled Event, complete it by answering a few plain-English questions, and download a ready-to-sign copy in Word and PDF — tailored for use in Nigeria.

What the Letter to Customers Regarding a Cancelled Event includes

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Frequently asked questions

What is a Letter to Customers Regarding a Cancelled Event?

A Letter to Customers Regarding a Cancelled Event is a ready-to-use legal template for Nigeria. You complete it by answering a few plain-English questions, then download the finished document in Word and PDF.

What does the Letter to Customers Regarding a Cancelled Event cover?

The Letter to Customers Regarding a Cancelled Event is organised into sections covering Date, Notice of Cancellation, Reason for Cancellation, Rescheduled Event, Option to Attend or Obtain a Refund, so the important points are captured in a clear, consistent structure.

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You can download your completed Letter to Customers Regarding a Cancelled Event as an editable Microsoft Word (.docx) file and as a PDF.

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Document preview

________
________
________
________

Date: ________

________
________

Dear Sir/Madam,

RE: FORMAL NOTICE OF CANCELLATION AND RESCHEDULING OF EVENT — ________

We write in respect of the above-named event and, in accordance with the terms of the agreement and/or ticket conditions governing the same, hereby give you formal notice as follows:

  1. Notice of Cancellation
    Please be informed that the ________ event ("the Event"), originally scheduled to hold on ________ at ________, will no longer proceed on the said date and at the said venue.
  2. Reason for Cancellation
    The cancellation has become necessary for the following reason(s):

    ________

    Where the said reason constitutes an event of force majeure, including (without limitation) acts of God, fire, flood, epidemic or pandemic, governmental directive, civil unrest or any other circumstance beyond our reasonable control, the rights and obligations of the parties shall be governed by the relevant provisions of the applicable contract and the principles of frustration under Nigerian law.
  3. Rescheduled Event
    The Event has been rescheduled to ________. The particulars of the rescheduled Event are as follows:

    ________

    The new venue shall be at ________, and existing tickets and/or registrations shall, save as otherwise stated herein, remain valid for the rescheduled Event.
  4. Option to Attend or Obtain a Refund
    You are kindly offered, at your sole election, one of the following options:
    1. to attend and participate in the rescheduled Event on the new date and at the new venue stated above; or
    2. where you are unable to participate in the rescheduled Event, to receive a full refund in the sum of ₦________ (________), being the full amount paid by you in respect of the Event.
  5. Procedure and Time for Election
    To elect the refund option, kindly notify us in writing on or before ________, providing your payment and bank account details. Any approved refund shall be processed and remitted within ________ of receipt of your valid request. Where no election is received within the stipulated period, your ticket/registration shall be deemed to remain valid for the rescheduled Event.
  7. Enquiries
    For any further questions or enquiries in respect of this notice, please contact the undersigned on ________ or ________.


Yours faithfully,




_____________________
________
________
For and on behalf of: ________

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