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Airline Complaint Letter - Template, Sample Form Online Pro · US-law

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Airline Complaint Letter - Template, Sample Form Online
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PASSENGER COMPLAINT & DEMAND LETTER REGARDING FLIGHT DELAY

________
________
Telephone: ________
Email: ________

Date: ________


Alaska Airlines
Customer Care / Corporate Offices
P.O. Box 68900
Seattle, WA 98168

Sent via: ________

RE: Formal Complaint — Delayed Flight #________ — Confirmation/Record Locator No. ________

To Whom It May Concern:

§ 1. Introduction. My name is ________, and I am writing to submit a formal complaint and request for resolution concerning my experience as a fare-paying passenger aboard Alaska Airlines Flight #________, a domestic flight operated within the United States. My ticket number is ________ and my frequent flyer/Mileage Plan number (if applicable) is ________.

§ 2. Flight Itinerary. The above-referenced flight was scheduled to depart from ________ at ________ and to arrive at ________ at ________ on ________.

§ 3. The Delay. The flight was delayed by approximately ________ hours, with actual departure occurring at ________ and actual arrival occurring at ________.

§ 4. Statement of Complaint. The nature of my complaint, including all relevant circumstances surrounding the delay and its consequences to me, is as follows:

________

________

The total amount of compensation I am seeking is ________.

§ 6. Requested Resolution. I respectfully request that this matter be resolved as follows:

________

§ 8. Enclosures. Enclosed with this letter, in support of my complaint, are copies of the following documents: ________.

§ 9. Request for Response. I would appreciate a prompt written response to this matter no later than ________. You may contact me by telephone at the number listed above or in writing at my mailing address set forth at the top of this letter.

Thank you for your attention to this matter. I look forward to a satisfactory and timely resolution.

Respectfully submitted,


_____________________________________
________
Signature Date: ________

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