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Letter to Request Delivery or Refund of Undelivered Goods - Word & PDF Template Form

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Ref: ________


Dear Sir/Madam,

RE: Request for Delivery for Undelivered Goods

On ________ I purchased the following from you:

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(hereafter "my order")

However, I have never received my order. The order number for this order is referenced above.

Under the Consumer Rights Act the goods ordered remain at your risk until they are received by me.

Yours faithfully,



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