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Business Letter of Deadlock before Complaint to Ombudsman - Word & PDF Template Form

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Ref: ________

Dear Sir/Madam,


RE: LETTER OF DEADLOCK

I am writing on behalf of ________ with regards to the following complaint. On ________, We submitted a complaint to you and asked you to do the following to resolve that complaint:

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However, your attempts to resolve our complaint(s) have not been satisfactory and it appears there is nothing more that you will do to progress this matter. Consequently, it appears that we are at deadlock and we are left with no alternative but to take our complaint to the following ombudsman: ________.


Yours faithfully,



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for and on behalf of ________

Fields you complete are inserted into the document live. This template is general guidance only - not legal advice.