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Letter to Replace, Repair, or Refund Defective Products - Word & PDF Template Form

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Phone: ________


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Re: Complaint about defective product


Dear ________,


I am writing to request for a replacement of the following product (the "Product") which I purchased from you on ________:

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I am not satisfied with the quality of the Product due to its defect, as explained below:

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Therefore, I am requesting for a replacement of the Product.


Please see attached the following evidence in relation to this matter:

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Sincerely Yours,



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