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Staff/Employee No.: ________
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The ________
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Dear Sir/Madam,
FORMAL LETTER OF GRIEVANCE/COMPLAINT
RE: ________
§1. INTRODUCTION
1.1. I, ________, am presently employed by ________ ( he the capacity of ________, having commenced employment on or about ________.
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§2. PARTICULARS OF COMPLAINT
2.1. This complaint relates to the following incident(s)/series of incidents which I experienced at the workplace:
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2.2. The said incident(s) occurred on or about ________ at ________.
2.3. The following person(s) were involved in or witnessed the incident(s): ________.
§3. IMPACT OF THE INCIDENT
3.1. The incident(s) complained of have adversely affected me in the following manner: ________.
§4. PRIOR STEPS TAKEN
4.1. Prior to the issuance of this letter, I took the following steps (if any) to address the matter informally: ________.
§5. REMEDY/RESOLUTION SOUGHT
5.1. I respectfully request that this matter be formally investigated in accordance with the organization's grievance procedure so that an appropriate and amicable resolution may be reached.
5.2. The outcome I am seeking in respect of this complaint is as follows: ________.
5.3. If considered appropriate, I would welcome a meeting to discuss this matter, at which I request that ________ be permitted to be in attendance in accordance with my right to be accompanied.
§6. SUPPORTING DOCUMENTS
6.1. Please find attached the following document(s) in support of my complaint: ________.
§7. CONFIDENTIALITY AND DATA PROTECTION
7.1. I request that this complaint and all matters arising therefrom be treated with the utmost confidentiality, and that any personal data disclosed herein be processed strictly in accordance with the Nigeria Data Protection Act 2023 and solely for the purpose of investigating and resolving this grievance.
§8. RESERVATION OF RIGHTS
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8.2. I confirm that, in making this complaint, I do so in good faith, and I request that I be protected from any form of victimisation, retaliation or detriment as a consequence of raising this grievance.
§9. RESPONSE
9.1. I respectfully request a written acknowledgement of this complaint within ________, and a substantive response and/or invitation to a grievance meeting within ________ of the date hereof.
9.2. I look forward to your prompt response and to an amicable resolution of this matter in accordance with the organization's grievance procedure.
Thank you for your attention to this matter.
Yours faithfully,
_____________________
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Enclosure(s): ________