Website Privacy Policy - Template, Sample Form Online Pro · EN-CA-law

Valid in Canada (English) · drafted to comply with local law

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Website Privacy Policy - Template, Sample Form Online
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WEBSITE PRIVACY POLICY


This Website Privacy Policy (the "Privacy Policy") applies to the website located at: ________ (the "Website").

Effective date: ________



Protecting your privacy is of the utmost importance to ________ (the "Organization", "we", "us" or "our"), which operates and is responsible for this Website.

This Privacy Policy sets out:

  • the manner in which your personal information is collected, used and processed. "Personal information" means information about an identifiable individual, such as your name, mailing address, email address, telephone number, location data and IP address, in accordance with applicable Canadian privacy legislation;
  • your rights with respect to your personal information;
  • the identity of the organization responsible for the personal information collected;
  • the parties to whom personal information may be disclosed; and
  • where applicable, the Website's policy regarding cookies and log files.

This Privacy Policy supplements the Terms and Conditions of the Website, which may be found at the following address:

________



§ 1. COLLECTION OF PERSONAL INFORMATION

We collect the following categories of personal information:

  • ________

We collect only such personal information as is necessary for the purposes identified in this Privacy Policy. The personal information we collect is collected through the methods described in the following section.



§ 2. FORMS AND METHODS OF COLLECTION; PURPOSES

Your personal information may be collected through the following methods:

  • Website registration form;
  • Order form;
  • Survey form;
  • Contests and promotions; and
  • ________.

We use the personal information so collected for the following purposes:

  • Order processing and tracking;
  • Communicating special offers, where you have consented to receive them;
  • Compiling statistics and analytics;
  • Responding to your inquiries and contacting you; and
  • Operating, maintaining and managing the Website.

We will not use your personal information for any purpose other than those identified above unless we obtain your further consent or are otherwise permitted or required to do so by law.



§ 3. INTERACTIVITY

Your personal information may also be collected through your interactions with the Website. Such personal information is collected through the following methods:

  • ________

We use the personal information so collected for the following purposes:

  • Compiling statistics and analytics;
  • Contacting you; and
  • Managing and improving the Website.



§ 4. COOKIES AND LOG FILES

We collect information through log files and cookies. These technologies allow us to compile statistics and information about traffic on the Website, to facilitate navigation, and to improve your experience.

Where required by applicable law, we will obtain your consent prior to placing non-essential cookies or log files that involve the saving and analysis of personal information. You may withdraw your consent at any time as described below.


§ 4.1 Cookies used by the Website

The cookies used on the Website are the following:

  • ________

The use of such cookies allows us to achieve the following purposes:

  • Improvement of the service and personalized welcome;
  • Development of personalized consumption profiles;
  • Order tracking; and
  • Statistical analysis.

By using the Website, cookies from the following third parties may be saved on your device:

________

The Website may also embed sharing and social media buttons that allow you to share your activity on the Website. Cookies and log files from social media networks may be saved on your device when you use these features.

These third-party websites have their own privacy policies and terms of use, which may differ from ours. We encourage you to review the privacy policies and terms of use of such websites.


§ 4.2 Objection to the use of cookies and log files

You have the right to object to the recording of cookies and log files by configuring your web browser accordingly.

Once you have deactivated cookies and log files, you may continue to use the Website. However, any malfunction resulting from such deactivation shall not be attributable to us.



§ 5. DISCLOSURE OF PERSONAL INFORMATION

We do not sell, rent or trade your personal information. We may disclose your personal information to the following categories of recipients, where applicable, in accordance with applicable Canadian privacy legislation:

  • service providers and processors acting on our behalf and under our instructions;
  • a successor entity in connection with a business transaction such as a merger, acquisition or sale of assets; and
  • law enforcement, regulators, courts or other authorities where required or permitted by law.

Where we engage third-party service providers, we require them, by contract, to protect personal information in a manner consistent with this Privacy Policy and applicable law. The recipients of personal information may include:

________



§ 6. RETENTION PERIOD OF PERSONAL INFORMATION

We retain your personal information, in reasonably secure conditions, only for as long as necessary to fulfil the purposes for which it was collected, or as otherwise required or permitted by law, for the following period: ________. When personal information is no longer required, we will securely destroy, erase or anonymize it.



§ 7. HOSTING AND LOCATION OF PERSONAL INFORMATION

The Website is hosted by: ________, located at the following address:

________.

The host may be contacted at the following telephone number: ________.

Personal information we collect and process is hosted in the following jurisdiction(s): ________. Where personal information is stored or processed outside the province or country in which you reside, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments and regulatory authorities in that jurisdiction in accordance with their laws. We take reasonable contractual and organizational measures to ensure a comparable level of protection for personal information transferred for processing.



§ 8. ORGANIZATION RESPONSIBLE FOR PERSONAL INFORMATION

§ 8.1 Person accountable

The organization accountable for the personal information under its control is: ________ (the "Organization"). The individual designated as accountable for our compliance with applicable privacy legislation (the "Privacy Officer") may be contacted as follows:

________

The Privacy Officer is responsible for determining the purposes for which personal information is collected and processed and the means of such processing.


§ 8.2 Obligations of the Organization

The Organization is committed to protecting the personal information it collects, to limiting its use and disclosure to the purposes for which it was collected, and to obtaining your consent before using it for any new purpose, except where otherwise permitted or required by law.

In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm, the Organization will notify you and the appropriate authorities (including the Office of the Privacy Commissioner of Canada, where applicable) and maintain records of such breaches as required by law.



§ 9. CONSENT, RIGHT TO OBJECT AND RIGHT TO WITHDRAW

To exercise your right to object or to withdraw your consent, please follow the procedure described below:

________



§ 10. RIGHT OF ACCESS, RECTIFICATION AND DELETION

You have the right to access your personal information, to be informed of its existence, use and disclosure, and to request that inaccurate or incomplete personal information be corrected. To exercise these rights, please follow the procedure described below:

________

If you have a personal account, you may request its deletion by following the procedure described below:

________

We will respond to your request within the time period required by applicable law (generally not more than thirty (30) days). We may require sufficient information to confirm your identity before responding.



§ 11. PRINCIPLES GOVERNING THE COLLECTION AND PROCESSING OF PERSONAL INFORMATION

In accordance with the fair information principles set out in applicable Canadian privacy legislation (including PIPEDA), our collection, use, disclosure and retention of personal information are governed by the following principles:

  • Accountability: we are responsible for personal information under our control and have designated a Privacy Officer accountable for our compliance;
  • Identifying purposes: we identify the purposes for which personal information is collected at or before the time of collection;
  • Consent: the knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except where otherwise permitted by law;
  • Limiting collection: we limit the collection of personal information to that which is necessary for the identified purposes;
  • Limiting use, disclosure and retention: personal information is not used or disclosed for purposes other than those for which it was collected, except with consent or as required by law, and is retained only as long as necessary;
  • Accuracy: personal information is kept as accurate, complete and up-to-date as necessary for the purposes for which it is used;
  • Safeguards: personal information is protected by security safeguards appropriate to its sensitivity;
  • Openness: we make our policies and practices relating to the management of personal information readily available; and
  • Individual access and challenging compliance: individuals may access their personal information and challenge our compliance with these principles.

We rely on consent as the principal basis for processing personal information, and may also collect, use or disclose personal information without consent where permitted or required by law.



§ 12. PRIVACY OFFICER

We have designated the following individual as our Privacy Officer, responsible for overseeing our compliance with applicable privacy legislation: ________.

The Privacy Officer may be contacted as follows:

________



§ 13. ADDITIONAL RIGHTS

In accordance with applicable Canadian privacy legislation, you also have the rights set out below. To enable us to respond to your request, you must provide your first and last name, your email address and, if applicable, your account or membership number. We will respond within the time period required by law (generally not more than thirty (30) days).


§ 13.1 Right to data portability

Where provided for under applicable law, you have the right to request that the computerized personal information you have provided to us be communicated to you or, where technically feasible, transferred to another organization, by following the procedure described below:

________


§ 13.2 Decisions based solely on automated processing

Where applicable law so provides, we will inform you if a decision concerning you is based exclusively on automated processing of your personal information, and you may request information about the personal information used and the reasons and principal factors leading to the decision, and may submit observations for review.


§ 13.3 Right to file a complaint

If we fail to respond to your request, you wish to challenge a decision, or you believe that any of your rights has been infringed, you have the right to file a complaint with the competent supervisory authority, including the Office of the Privacy Commissioner of Canada or the relevant provincial privacy commissioner.



§ 14. SECURITY

We store personal information in a secured environment using physical, organizational and technological safeguards appropriate to its sensitivity. Persons acting on our behalf are required to respect the confidentiality of your personal information.

To protect your personal information, we use the following measures:

  • ________

We are committed to maintaining a high standard of confidentiality. Nevertheless, no method of transmission or storage is completely secure, and transmitting personal information over the Internet always involves an element of risk.



§ 15. PERSONAL INFORMATION OF MINORS

Where the Website includes content directed to minors, we collect their personal information only with the consent of a parent or legal guardian. We obtain such consent through the following methods:

  • ________

We will not knowingly collect personal information from a minor below the age of ________ without the consent of a parent or legal guardian. We reserve the right to verify, by any reasonable means, that an individual has reached the required age or has obtained the consent of a parent or legal guardian before using the Website.



§ 16. PRIVACY CERTIFICATION

Our commitments relating to the protection of personal information meet the standards of the following program(s), if any:

  • ________



§ 17. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be viewed at any time at the following address:

________

We reserve the right to modify this Privacy Policy from time to time in order to ensure its continued compliance with applicable law and to reflect changes in our practices. Any changes will be posted on this page with an updated effective date. You are invited to consult this Privacy Policy regularly to be informed of any changes.



§ 18. ACCEPTANCE OF THE PRIVACY POLICY

By using the Website, you acknowledge that you have read, understood and accepted the terms of this Privacy Policy. By providing your personal information to us, you consent to its collection, use and processing in accordance with the terms set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must refrain from using the Website.



§ 19. GOVERNING LAW, DISPUTE RESOLUTION AND GENERAL PROVISIONS

This Privacy Policy is governed by and shall be construed in accordance with the laws of the Province of ________ and the federal laws of Canada applicable therein.

  • In the event of a dispute relating to the interpretation or application of this Privacy Policy, the parties agree to first attempt to resolve the matter amicably before resorting to any judicial proceedings.
  • Should an amicable resolution prove impossible, any dispute arising from this Privacy Policy shall be submitted to the exclusive jurisdiction of the competent courts of the Province of ________, without prejudice to any non-waivable statutory rights you may have, including the right to file a complaint with the competent privacy authority.
  • If any provision of this Privacy Policy is found to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect.
  • The failure of the Organization to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision.
  • This Privacy Policy constitutes the entire agreement between you and the Organization relating to the collection and processing of your personal information and supersedes any prior understanding on this subject.
  • For any questions, requests or additional information regarding this Privacy Policy, you may contact us at the following address:
  • ________

Fields you complete are inserted into the document live. This template is general guidance only — not legal advice.