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Date.................................
RE: Complaint About Unsatisfactory Services
To whom it may concern:
On ________, I engaged your services. Specifically, I contracted with you to do the following:
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I request that you provide a full refund of the amount that was paid for these services, being $________ (________). The refund may be paid in the following manner:
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I am also requesting the following, and this should be completed by no later than ________:
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If I do not receive a satisfactory response on or before ________, I will have no choice but to pursue all other available legal remedies, which may include lodging a claim with the relevant tribunal or court and a complaint to the Australian Competition and Consumer Commission or other relevant complaints agency.
Yours faithfully,
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